+30 2312 133 388 info@iplines.eu Open a line
iPlines

Voice · Numbers · Cloud · since 2014

Your office keeps
its address.
Your number travels.

Pick a phone number in the city your customers dial from, answer it on a desk phone, a softphone or your mobile, and call the world without watching the clock.

250destinations we route to
60+countries with local numbers
99.9%network uptime
Switch · Thessaloniki Channels 05/16
+30Greece
+49Germany
+44UK
+48Poland
+33France
+39Italy
+34Spain
+31NL
+357Cyprus
+1USA
+7Russia
+40Romania
Codec G.711 / OPUS SIP TLS + SRTP

What we run

Four services, one account, one invoice.

Local numbers

A geographic number that makes you look like you work in Berlin, Athens or London — wherever you actually pick up.

Numbers

Calls worldwide

Per-second billing to every destination we route to. Check the live rate table before you call.

Calls

Web hosting

Unlimited hosted domains, free SSL, daily backups and a migration we do for you.

Hosting

Cloud storage

Encrypted space for files and backups on our own hardware in the EU.

Cloud
SIP desk phone SIP desk phone

Equipment

Bring your own phone, or use the app.

Any SIP device works: Cisco, Yealink, Grandstream, Fanvil — or a free softphone on your laptop and mobile. We send the settings, you type them once.

Running Asterisk, FreePBX or 3CX already? Take a trunk and keep your dialplan as it is.

Tell us the number you want. We'll tell you if it's free today.

Request a number

Web hosting

Hosting that stays out of your way.

NVMe storage, free certificates, daily backups and as many domains as you can fill.

Site

€4 /mo

One project

  • 10 GB NVMe
  • 1 domain, 10 mailboxes
  • Free SSL, daily backup
  • PHP 8.x, MariaDB
Order

Server

€39 /mo

From

  • Dedicated resources
  • Root access on request
  • Managed updates
  • Monitoring and alerts
Talk to us

All packages run in EU data centres. Prices exclude VAT.

What you get

The boring parts, handled.

Free SSL

Certificates issued and renewed automatically. Nothing expires on a Sunday night.

Daily backups

Kept for 30 days. Restore a file or a whole site from the panel, or ask us to do it.

Free migration

Send us the old credentials. We copy the site, test it, then switch the DNS at a time you pick.

Mail included

IMAP mailboxes with spam filtering, DKIM and SPF configured for you.

Tell us the number you want. We'll tell you if it's free today.

Request a number

Cloud storage

Your files, on disks we can point at.

Encrypted storage on our own hardware in the EU. You hold the key, we hold the disks.

How it works

Sync a folder, or back up a server.

Use it as a shared drive for the office, as a sync folder on every laptop, or as the destination for nightly server backups over SFTP, rsync or WebDAV.

Files are encrypted at rest and in transit. Deleted files stay in the bin for 30 days, and versions go back further on the larger plans.

Cloud storage

Cloud 100

€5 /mo

100 GB

  • 3 users
  • Sync and share links
  • 30-day bin
Order

Cloud 1TB

€39 /mo

1 TB and up

  • Unlimited users
  • Retention you define
  • Second copy on request
Talk to us

Need more than a terabyte, or a copy in a second location? Tell us the volume and we quote it.

Tell us the number you want. We'll tell you if it's free today.

Request a number

Reseller

Sell the line. We keep it up.

For integrators and agencies: your brand and prices, our switch and support.

Wholesale rates

Your buying price drops with volume, and you keep the difference. No fixed monthly minimum in the first quarter.

Your brand

Numbers, portal and outgoing mail carry your name. Customers never see ours unless you want them to.

Second-line support

You answer the customer, we answer you — in English, Greek or Russian, with access to the actual switch logs.

What you get

A panel, an API and a rate sheet.

Create accounts, assign numbers, set your own retail rates and pull CDRs from the reseller panel. Everything in it is also available over the API, so it can live inside the CRM you already use.

ItemDetail
Sub-accountsUnlimited
BillingPrepaid or postpaid, your choice per customer
CDR exportCSV, JSON, API
Numbers60+ countries, ordered from the panel
SettlementMonthly, one invoice
SIP service

Send us your monthly minutes and we'll send back a rate sheet.

Become a reseller

Softphone

Your line, on the device you already carry.

You get the username, password and server by email when the account opens.

Acrobits Softphone

iPhone and Android

  1. Download and install Acrobits Softphone for iPhone or Android.
  2. Go to Settings → SIP Accounts, press +, choose Generic SIP Account.
  3. Fill in the fields with the settings from your email and press Save.
FieldExample
Title200
Username200
Password*********
Domainsip.iplines.eu:5060
Display name200

The softphone is then ready for use.

Acrobits SIP account settings
Acrobits keypad

iSoftphone

Mac

  1. Download and install iSoftphone from the App Store.
  2. Go to Preferences → My SIP Accounts and press +.
  3. Fill in the fields with the settings from your email and press OK.
FieldExample
Description200
Username200
Password*********
Server addresssip.iplines.eu
Display name200

The iSoftphone is then ready for use.

iSoftphone account settings
iSoftphone on Mac

X-Lite

Windows and Mac

  1. Download and install the free X-Lite software: counterpath.com/x-lite
  2. Select File → Account Settings.
  3. Fill in the fields with the settings from your email.
FieldExample
Account name200
User ID200
Domainsip.iplines.eu:5060
Password*********
Display name200

The phone is then ready for use.

X-Lite account settings
X-Lite softphone window

Business WhatsApp

WhatsApp for your business, on your own number.

Reach your customers on the app they already use. We connect your company number to the official WhatsApp Business Platform — your brand name shows in the chat, and messages run through your own system: booking updates, reminders, document requests, one-time codes.

Your number

Your brand in chat

Not a shared line

  • Your own business number
  • Your company name shown to customers
  • Verified business profile
  • Up to 20 numbers per business
Ask us

Integration

Your system or ours

API or ready panel

  • REST API to send from your own software
  • Or use our operator panel
  • Delivery & read status per message
  • Files, images and location supported
Talk to us

How you are charged

A monthly fee, plus the messages you send.

Two parts. A monthly fee agreed with you up front, sized to your daily volume — how many conversations you start and how many messages you send. On top of that, each message your business sends is priced by the country of the person receiving it.

You start the chat

Billed per message

  • You message a customer first with an approved template — a reminder, an update, a request
  • Priced by the customer’s country, from the rate list

You reply to a customer

Billed per message

  • The customer wrote to you and you answer
  • Each message you send is billed at the rate for their country

A customer writes to you

Included

  • Messages your customers send you are included in your plan
  • You are billed only for messages your business sends

Note: from 1 October 2026 Meta revises its rates. Your final per-message price is confirmed in your quote and reviewed each quarter.

How messaging works

Four steps, and when each one is billed.

WhatsApp works on a 24-hour window. Here is the full cycle of a conversation with one of your customers, and exactly where a charge happens.

1 · Start a conversation

Billed per message

  • The window is closed or the customer is new
  • You send an approved template — a reminder, a document request, a one-time code
  • One billable message, priced by the customer’s country

2 · The 24-hour window opens

Customer replies — included

  • As soon as the customer answers, a 24-hour window opens
  • Inside it you can send free text, files, images — no templates needed

3 · Keep talking

Your messages billed · theirs included

  • Every message the customer sends extends the window another 24 hours
  • Their incoming messages are included; each message you send is billed

4 · Window closed

Reopen with a template

  • After 24 hours with no reply from the customer, the window closes
  • To write again you send a template, and the window opens once more

From 1 October 2026, every message your business sends — the opening template and each message inside the window — is billed by the customer’s country. Messages your customers send you are included.

Keeping your number healthy

Send well, and your number stays strong.

WhatsApp watches how people react to your messages. Clean, wanted messaging keeps your delivery limits high; complaints pull them down. A few simple rules keep your number in good standing.

Message people who expect it

  • Only message customers who gave you their number and agreed to be contacted
  • Never buy or import cold lists

Keep it relevant

  • Send messages tied to a real reason — an update, a reminder, a request
  • Avoid turning notifications into advertising blasts

Don’t overdo it

  • Don’t flood a customer with repeated messages
  • If someone doesn’t reply, don’t keep pushing the same message

Why it matters: when people mark messages as unwanted, WhatsApp lowers how many customers you can reach per day. Sending only what people want keeps your number fast and reliable — and we help you stay on the right side of it.

Price per message

Rates by destination.

The price of one message your business sends is set by the country of the person receiving it — not by where you send from. Tell us roughly how many messages you send per day and to which countries, and we send you a quote with your monthly fee and per-message rates.

  Request a quote

Contact

Tell us what you need answered.

Say which service you are looking at and you get a real answer with prices, usually the same working day.

Prefer email? Write straight to info@iplines.eu.

Existing customer with a line down? Call first — the phone reaches an engineer faster than the form.